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Teacher Accounts
Facilitating with Students
Troubleshooting
Contact Us
Troubleshooting
Tips for resolving common issues in teacher or student accounts.
Teacher Accounts
Accessing the Course as a Teacher
Key Features of Teacher Accounts
Facilitating with Students
Planning for Success
Behind the Scenes Preparation
Creating Student Accounts Before Launch Day
Starting the Course on Launch Day
Best Practices During the Course
Monitoring Student Progress
What to Do When the Course Ends
Troubleshooting
Technical Difficulties for Teacher Accounts
Technical Difficulties for Student Accounts
Addressing Disengaged Students
Teacher Accounts
Facilitating with Students
Troubleshooting
Technical Difficulties for Teacher Accounts
I didn't receive the account creation email
I'm having trouble logging into my account
Student progress not appearing on my class page
My class is no longer listed under Active Classes
Technical Difficulties for Student Accounts
Student didn't receive the account confirmation email
Students unable to log into accounts
Course not loading properly for students
Student completed course content but the interface shows incomplete
Student Dashboard seems to be recommending old content
A student wants to delete their account
Addressing Disengaged Students
A student is not enjoying the music in the Daily Beats
How to frame the course to skeptical students
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