Skip to main content
Submit a request
Sign in
Finding Focus
Troubleshooting
Troubleshooting
Technical Difficulties for Teacher Accounts
I didn't receive the account creation email
I'm having trouble logging into my account
Student progress not appearing on my class page
My class is no longer listed under Active Classes
Technical Difficulties for Student Accounts
Student didn't receive the account confirmation email
Students unable to log into accounts
Course not loading properly for students
Student completed course content but the interface shows incomplete
A student is not able to change their preferred music genre
Addressing Disengaged Students
A student is not enjoying the music in the Daily Beats
How to frame the course to skeptical students
Powered by Zendesk