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Log In Teacher Accounts Facilitating with Students Troubleshooting Contact Us

  • Educator Accounts
    • Accessing the Course as an Educator
    • Key Features of Educator Accounts
  • Facilitating with Students
    • Planning for Success
    • Behind the Scenes To-Do List
    • Creating Student Accounts
    • Best Practices During the Course
    • Best Practices for Using the Focus Coach
    • Monitoring Student Course Progress
    • What to Do When the Course Ends
  • Troubleshooting
    • Technical Difficulties for Educator Accounts
    • Technical Difficulties for Student Accounts
    • Addressing Disengaged Students

Educator Accounts Facilitating with Students Troubleshooting
  1. Finding Focus
  2. Troubleshooting
  3. Technical Difficulties for Student Accounts

Technical Difficulties for Student Accounts

  • Moving students over to a new class
  • Student didn't receive the account confirmation email
  • Students unable to log into accounts
  • Course not loading properly for students
  • Student completed course content but the interface shows incomplete
  • A student wants to delete their account
  • My student accidentally created a personal account instead of a student account

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